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merhaba
şirkette kullandığımız GFI da aşağıda ki uyarıyı almaktayız.
Error: '1812: Converter Module Error. Could not convert FMK file to FAX file' when sending a fax that has an attachment
PROBLEM
Outbound fax email requests that contains one or more attachment (s) will trigger an email notification with the following error:
ENVIRONMENT
- GFI FaxMaker
- All supported environments
SOLUTION
Re-create the GFI FaxMaker printer on the GFI FaxMaker machine as follow: How to install or re-create the FaxMaker printer
CAUSE
GFI FaxMaker printer may become corrupt.
- Navigate to the GFI FaxMaker installation directory. The default directory path is: ..\Program Files\GFI\FaxMaker
- Note: If installed on a 64 bit Operating System, the default directory path is: ..\Program Files (x86)\GFI\FaxMaker
- Run** the Windows Command Script fmprinter_uninstall.cmd
- Stop the Print Spooler Service, wait 10 seconds, then Re-start the Print Spooler Service from the Services Management Console (Start > Run > type services.msc and press Enter)
- Navigate to the GFI FaxMaker installation directory. Run** the Windows Command Scriptfmprinter_install.cmd
- Set the GFI FaxMaker printer as the default printer for the GFI FaxMaker Fax Server service account
Note: Always ensure that the GFI FaxMaker printer is set as the default printer for the account running the GFI FaxMaker Fax Server services. To locate the service account:
- Navigate to Start > Run > type services.msc and press Enter
- Right click the GFI FaxMaker Fax Server service and go to Properties
- Review the Log On tab credentials
- UAC was not disabled before installing (or re-installing) the GFI FaxMaker printer
- Remote Desktop Connection is used but the Local Resources > Printers is not disabled
- The computer is joined to an Active Directory Domain, but a 'Domain Administrator' account was not used for installing the printer
- Accidental removal of the FaxMaker printer from the printers listing
- Application of Microsoft Updates which could affect security settings in the environment
- Recent upgrade of GFI FaxMaker with a failed attempt to update the FaxMaker printer
Bu tip bir sorunla karşılaşan var mı ? Yardımınızı rica ederim
Merhaba,
Eğer tavsiye edilen ayarları gerçekleştiriyor olmanıza rağmen sorun devam ediyor ise üreticiye bir case açabilirsiniz bence.
Danışman - ITSTACK Bilgi Sistemleri
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Eğer sorununuz çözüldü ise lütfen "çözüldü" olarak işaretlerseniz diğer üyeler için çok büyük kolaylık sağlayacaktır.
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Merhaba,
http://www.gfi.com/support/products/gfi-faxmaker/How-to-install-or-re-create-the-GFI-FaxMaker-printer burdaki adımlaraa baktınız mı?
Kolay gelsin.