symantec backup exec hatası

Merhaba 

Symantec backup exec da yedek alırken aşşağıdaki hatayı alıyorum

 

 og Name:      Application

Source:        Backup Exec

Date:          1/12/2012 12:54:01 AM

Event ID:      34113

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      BACKUPSERVER

Description:

Backup Exec Alert: Job Failed

(Server: BACKUPSERVER") (Job: "File") File -- The job failed with the following error: 

A failure occurred querying the Writer status.

 

 For more information, click the following link: 

http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Backup Exec" />

    <EventID Qualifiers="8192">34113</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-01-11T22:54:01.000000000Z" />

    <EventRecordID>14098</EventRecordID>

    <Channel>Application</Channel>

    <Computer>BACKUPSERVER</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Backup Exec Alert: Job Failed

(Server: "BACKUPSERVER") (Job: "File") File -- The job failed with the following error:

 A failure occurred querying the Writer status.

</Data>

  </EventData>

</Event>