[Çözüldü] Windows 10 Mavi Ekran Problemi

Merhaba. Tasarım departmanımızda kullandığımız bir iş istasyonunda belli aralıklarla mavi ekran almaktayız. Üzerinden bir kaç ay geçmesine ve her türlü güncellemeleri yapmama rağmen sorunu çözemiyorum. WinDbg ile dump dosyasını analiz ettim ancak belirgin bir şey göremedim. Rica etsem bir de siz bakabilir misiniz? Sorunun çözümüne dair bir şey paylaşırsanız çok sevinirim.

Microsoft (R) Windows Debugger Version 10.0.18869.1002 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\051319-12296-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 17134 MP (40 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff802`35a99000 PsLoadedModuleList = 0xfffff802`35e462b0
Debug session time: Mon May 13 10:20:40.150 2019 (UTC + 3:00)
System Uptime: 3 days 23:54:24.140
Loading Kernel Symbols
...............................................................
................................................................
.........................................................
Loading User Symbols
Loading unloaded module list
...............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`35c430a0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffee8b`5c76b5e0=000000000000000a
24: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80235ad92d0, address which referenced memory

Debugging Details:
------------------

KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 3

Key : Analysis.Elapsed.Sec
Value: 51

Key : Analysis.Memory.CommitPeak.Mb
Value: 68

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804

DUMP_TYPE: 2

BUGCHECK_P1: 0

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80235ad92d0

READ_ADDRESS: fffff80235ee5388: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000000

CURRENT_IRQL: 2

FAULTING_IP:
nt!KiTimerWaitTest+370
fffff802`35ad92d0 498b06 mov rax,qword ptr [r14]

CPU_COUNT: 28

CPU_MHZ: af0

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3e

CPU_STEPPING: 4

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: System

ANALYSIS_SESSION_HOST: TASARIM02

ANALYSIS_SESSION_TIME: 05-13-2019 10:47:14.0384

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

TRAP_FRAME: ffffee8b5c76b720 -- (.trap 0xffffee8b5c76b720)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000002167c6f
rdx=ffff8003c8d067b8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80235ad92d0 rsp=ffffee8b5c76b8b0 rbp=0000000000000000
r8=ffffee8b5c76bb18 r9=0000000000000004 r10=0000000000000102
r11=00000000000000c3 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
nt!KiTimerWaitTest+0x370:
fffff802`35ad92d0 498b06 mov rax,qword ptr [r14] ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80235c53c69 to fffff80235c430a0

STACK_TEXT:
ffffee8b`5c76b5d8 fffff802`35c53c69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffee8b`5c76b5e0 fffff802`35c508e5 : ffff8800`6d5eb5e8 ffffc581`c2f1eec8 000000db`cfb7e56e 000000db`cfb7e56e : nt!KiBugCheckDispatch+0x69
ffffee8b`5c76b720 fffff802`35ad92d0 : 000000ff`ffffffff 00000000`00000000 ffffc581`00000000 00000000`00000002 : nt!KiPageFault+0x425
ffffee8b`5c76b8b0 fffff802`35ad8cc5 : ffffee8b`5c76bb10 00000000`00000000 ffffee8b`5c76bb18 00000000`00000000 : nt!KiTimerWaitTest+0x370
ffffee8b`5c76b960 fffff802`35ad7ca7 : 00000000`0000000c 00000000`00000000 00000000`0029b926 00000000`00000019 : nt!KiProcessExpiredTimerList+0xb5
ffffee8b`5c76ba50 fffff802`35c467da : ffffffff`00000000 ffffc581`c2f19180 00000000`00000000 ffffc581`c2f29a00 : nt!KiRetireDpcList+0x4c7
ffffee8b`5c76bc60 00000000`00000000 : ffffee8b`5c76c000 ffffee8b`5c766000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a

THREAD_SHA1_HASH_MOD_FUNC: 7417776dc1ced3b28cfd6ad1f6d3803dd01aca0a

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 50b881ed00fea092907497982a5012ca291e6529

THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

FOLLOWUP_IP:
nt!KiTimerWaitTest+370
fffff802`35ad92d0 498b06 mov rax,qword ptr [r14]

FAULT_INSTR_CODE: 49068b49

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!KiTimerWaitTest+370

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5ca31432

IMAGE_VERSION: 10.0.17134.706

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 370

FAILURE_BUCKET_ID: AV_nt!KiTimerWaitTest

BUCKET_ID: AV_nt!KiTimerWaitTest

PRIMARY_PROBLEM_CLASS: AV_nt!KiTimerWaitTest

TARGET_TIME: 2019-05-13T07:20:40.000Z

OSBUILD: 17134

OSSERVICEPACK: 706

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2019-04-02 10:50:10

BUILDDATESTAMP_STR: 180410-1804

BUILDLAB_STR: rs4_release

BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804

ANALYSIS_SESSION_ELAPSED_TIME: ca15

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_nt!kitimerwaittest

FAILURE_ID_HASH: {8c029a8d-9f29-4bde-2664-6010a6365158}

Followup: MachineOwner
---------