Exchange ActiveSync Kullanıcı Hatası

Gökan Kazan

(@GokanKazan)

Gönderiler: 18

Eminent Member

Konu başlatıcı

Merhaba ;

Exchange 2013 üzerinde ekte hiçbir kullanıcıda sorun olmazken bir kullanıcıda cep telefonuna ExchangeActivesync kurulumu yapıldığında Onay başarısız hatası vermektedir. Önceden böyle birşey yoktu. Neyden kaynaklı olmuş olabilir. Hata kodları.

An ActiveSync session is being attempted with the server.

Errors were encountered while testing the Exchange ActiveSync session.

Additional Details

Test Steps

Attempting to send the OPTIONS command to the server.

Testing of the OPTIONS command failed. For more information, see Additional Details.

Additional Details

An HTTP 403 forbidden response was received. The response appears to have come from IIS7. Body of the response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IIS 7.5 Detailed Error - 403.0 - Forbidden</title> <style type="text/css">  </style> </head> <body> <div id="header"><h1>Server Error in Application "EXCHANGE BACK END/MICROSOFT-SERVER-ACTIVESYNC"</h1></div> <div id="server_version"><p>Internet Information Services 7.5</p></div> <div id="content"> <div class="content-container"> <fieldset><legend>Error Summary</legend> <h2>HTTP Error 403.0 - Forbidden</h2> <h3>You do not have permission to view this directory or page.</h3> </fieldset> </div> <div class="content-container"> <fieldset><legend>Detailed Error Information</legend> <div id="details-left"> <table border="0" cellpadding="0" cellspacing="0"> <tr class="alt"><th>Module</th><td>ManagedPipelineHandler</td></tr> <tr><th>Notification</th><td>ExecuteRequestHandler</td></tr> <tr class="alt"><th>Handler</th><td>AirSyncHandler</td></tr> <tr><th>Error Code</th><td>0x00000000</td></tr> </table> </div> <div id="details-right"> <table border="0" cellpadding="0" cellspacing="0"> <tr class="alt"><th>Requested URL</th><td> https://server-exchange.karafirin.local:444/Microsoft-Server-ActiveSync/Proxy/default.eas</td></tr> <tr><th>Physical Path</th><td>C:\Exchange_2013\ClientAccess\sync\Proxy\default.eas</td></tr> <tr class="alt"><th>Logon Method</th><td>Basic</td></tr> <tr><th>Logon User</th><td>KARAFIRIN\taner.urucoglu</td></tr> </table> <div class="clear"></div> </div> </fieldset> </div> <div class="content-container"> <fieldset><legend>Most likely causes:</legend> <ul> <li>This is a generic 403 error and means the authenticated user is not authorized to view the page.</li> </ul> </fieldset> </div> <div class="content-container"> <fieldset><legend>Things you can try:</legend> <ul> <li>Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click <a href="http://go.microsoft.com/fwlink/?LinkID=66439">here</a>. </li> </ul> </fieldset> </div> <div class="content-container"> <fieldset><legend>Links and More Information</legend> This generic 403 error means that the authenticated user is not authorized to use the requested resource. A substatus code in the IIS log files should indicate the reason for the 403 error. If a substatus code does not exist, use the steps above to gather more information about the source of the error. <p><a href="http://go.microsoft.com/fwlink/?LinkID=62293&IIS70Error=403,0,0x00000000,7601">View more information »</a></p> </fieldset> </div> </div> </body> </html> HTTP Response Headers:
request-id: 67012939-6a7e-4d3a-bd7d-354211addb49
X-CalculatedBETarget: server-exchange.karafirin.local
X-MS-BackOffDuration: L/-470
X-DiagInfo: SERVER-EXCHANGE
X-BEServer: SERVER-EXCHANGE
X-FEServer: SERVER-EXCHANGE
Content-Length: 5216
Cache-Control: private
Content-Type: text/html; charset=utf-8
Date: Fri, 21 Oct 2016 11:30:11 GMT
Set-Cookie: X-BackEndCookie=S-1-5-21-3852257942-1077509359-3958050046-4168=u56Lnp2ejJqBzJ3LzcfMxsbSy8fJytLLmcfG0sbHzZ3Snp6ensrHmpzOy8rHgYHOztDNz9DNz87J387OxczPxc7O; expires=Sun, 20-Nov-2016 09:30:11 GMT; path=/Microsoft-Server-ActiveSync; secure; HttpOnly
Server: Microsoft-IIS/7.5
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET

Elapsed Time: 19243 ms.

Gönderildi : 21/10/2016 17:35

Hakan Uzuner

(@hakanuzuner)

Gönderiler: 33304

Illustrious Member Yönetici

Merhaba,

Eğer tüm kullanıcılarda sorun yok sadece bu kullanıcıda sorun var ise bu konuda forumda yer alan önerileri yerine getirin, yani ad üzerinde kullanıcıyı bulup izinleri miras olarak alacak şekilde ayarlayabilirsiniz.

Ek olarak bu cihaz sorunlarından da olabilir yani özellikle android bir cihaz ise aynı kullanıcıyı başka bir aygıt ile bağlanmayı deneyin, bu sayede sorun cihaz mı yoksa hesap kaynaklı mı anlayabilirsiniz.

Danışman - ITSTACK Bilgi Sistemleri
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Gönderildi : 29/10/2016 19:24