Exchange 2010 Outlook Problemi

Selamlar,

Ofis dışında çalışan bir kullanıcının ilk outlook yapılandırmasını yaparken Exchange Mail Sunucu adresini external adres yazmama rağmen internal adrese geçiş yapıyor ve haliyle bağlantı sağlayamıyor. Neden bu şekilde oluyor?

 

Problemi tam anlayadamadım ama DNS sunucu ayarlarınızdan kaynaklı olabilir.DNS kayıtlarınızı kontrol ettinizmi ? 

Exchange hesabını dışarıdaki bir kullanıcının outlook'una kurarken mail server adresine external adresini yazıyoruz.(bu adres çözümlenebiliyor) lakin kullanıcı adını doğrula dediğimizde kullanıcı adı ve şifresini giriyoruz sonrasında external adres bilgilerini yazıdğımız yerde local server adresi geliyor.

exchange için outlook üzerinde herhangi bir proxy ayarı giriyormusunuz ?

Proxy tanımlıdır.

Merhaba

Oncelikle sorunun tam tespiti icin asagidaki link uzerinden aldiginiz hatalari bizler ile paylasirmisniz lutfen

  https://www.testexchangeconnectivity.com/

 Outlook Anywhere (RPC over HTTP) sonucu aşağıdaki gibidir.

Testing RPC/HTTP connectivity.
     The RPC/HTTP test failed.
    
    Test Steps
    
    ExRCA is attempting to test Autodiscover for mehmet@*eks.net.
     Autodiscover was tested successfully.
    
    Test Steps
    
    Attempting each method of contacting the Autodiscover service.
     The Autodiscover service was tested successfully.
    
    Test Steps
    
    Attempting to test potential Autodiscover URL https://*eks.net/AutoDiscover/AutoDiscover.xml
     Testing of the Autodiscover URL was successful.
    
    Test Steps
    
    Attempting to resolve the host name ****eks.net in DNS.
     The host name resolved successfully.
    
    Additional Details
     IP addresses returned: **..33.245
    Testing TCP port 443 on host *eks.net to ensure it's listening and open.
     The port was opened successfully.
    Testing the SSL certificate to make sure it's valid.
     The certificate passed all validation requirements.
    
    Test Steps
    
    ExRCA is attempting to obtain the SSL certificate from remote server *eks.net on port 443.
     ExRCA successfully obtained the remote SSL certificate.
    
    Additional Details
     Remote Certificate Subject: CN=mail.*eks.net, OU=IT, O=*SAN  ANONİM ŞİRKETİ, L=Istanbul,  C=TR, Issuer: CN=DigiCert High Assurance CA-3, OU=www.digicert.com, O=DigiCert Inc, C=US.
    Validating the certificate name.
     The certificate name was validated successfully.
    
    Additional Details
     Host name *eks.net was found in the Certificate Subject Alternative Name entry.
    Certificate trust is being validated.
     The certificate is trusted and all certificates are present in the chain.
    
    Test Steps
    
    ExRCA is attempting to build certificate chains for certificate CN=mail.*eks.net, OU=IT, O=*SAN ŞİRKETİ, L=Istanbul, , C=TR.
     One or more certificate chains were constructed successfully.
    
    Additional Details
     A total of 2 chains were built. The highest quality chain ends in root certificate CN=GTE CyberTrust Global Root, OU="GTE CyberTrust Solutions, Inc.", O=GTE Corporation, C=US.
    Analyzing the certificate chains for compatibility problems with versions of Windows.
     No Windows compatibility problems were identified.
    
    Additional Details
     The certificate chain has been validated up to a trusted root. Root = CN=GTE CyberTrust Global Root, OU="GTE CyberTrust Solutions, Inc.", O=GTE Corporation, C=US.
    Testing the certificate date to confirm the certificate is valid.
     Date validation passed. The certificate hasn't expired.
    
    Additional Details
     The certificate is valid. NotBefore = 2/11/2011 12:00:00 AM, NotAfter = 2/20/2013 11:59:59 PM
    Checking the IIS configuration for client certificate authentication.
     Client certificate authentication wasn't detected.
    
    Additional Details
     Accept/Require Client Certificates isn't configured.
    Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
     ExRCA successfully retrieved Autodiscover settings by sending an Autodiscover POST.
    
    Test Steps
    
    ExRCA is attempting to retrieve an XML Autodiscover response from URL https://* eks.net/AutoDiscover/AutoDiscover.xml for user mehmet@*eks.net.
     The Autodiscover XML response was successfully retrieved.
    
    Additional Details
     Autodiscover Account Settings
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>*****</DisplayName>
<LegacyDN>/o=*EKS/ou=first administrative group/cn=Recipients/cn=mehmet</LegacyDN>
<DeploymentId>1fa5e9b0-1570-4781-bb7c-dcd0192134b8</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>EXPR</Type>
<Server>mail.*eks.net</Server>
<ASUrl> https://mail. *eks.net/ews/exchange.asmx</ASUrl>
<OOFUrl> https://mail.* eks.net/ews/exchange.asmx</OOFUrl>
<OABUrl> https://mail. *eks.net/OAB/493c3654-33a7-4b25-b310-a04bd8615ddc/</OABUrl>
<UMUrl> https://mail.* eks.net/ews/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<CertPrincipalName>msstd:mail.*eks.net</CertPrincipalName>
<EwsUrl> https://mail.* eks.net/ews/exchange.asmx</EwsUrl>
<EcpUrl> https://mail. *eks.net/ecp/</EcpUrl>
<EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um>
<EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt>
<EcpUrl-ret>?p=organize/retention****icytags.slab&amp;exsvurl=1</EcpUrl-ret>
<EcpUrl-sms>?p=sms/textmessaging.slab&amp;exsvurl=1</EcpUrl-sms>
</Protocol>
</Account>
</Response>
</Autodiscover>
    Autodiscover settings for Outlook Anywhere are being validated.
     ExRCA wasn't able to validate Outlook Anywhere Autodiscover settings.
      Tell me more about this issue and how to resolve it
    
    Additional Details
     The EXCH provider section is missing from the Autodiscover response.
 

aslında olan doğal bir durum. iç sunucu adresiniz ile dışarıdan erişim isimleri farklı ise zaten mail server sunucu adresi olarak iç adresinizi girmelisiniz. burda işlemi yapan yalnızca rpc/http ayarında girdiğiniz https:// den sonraki kısımdır.

haliyle bağlanamıyor derken tam olarak sorununuz nedir açabilirmisiniz? sürekli şifremi soruyor, hiç sunucu bulanamadımı diyor vs.