Exchange 2010 SP2 Outlook Anywhere çalışmıyor.

Ramazan Yılmaz

(@ramazanyilmaz)

Gönderiler: 9

Active Member

Konu başlatıcı

Merhaba,

Hiç bir değişiklik yapılmamasına rağmen hafta başından beri outlook kullanıcıları şirket dışından bağlantı kuramamaktalar. Client'larda Outlook sunucu bağlantı durumu alanında exchange bağlanmaya çalışıyor yazıyor, 10sn kadar sonra bağlantı kesildi mesajı veriyor.

Mail alıp göndermede ve owa'dan girişte bir sorun yok. Şirket içinde outlook çalışıyor.

Sorun neden kaynaklanıyor olabilir , hangi noktaları kontrol etmemi önerirsiniz ?

Teşekkürler

Gönderildi : 07/09/2012 12:16

CozumPark

(@cozumpark)

Gönderiler: 16307

Illustrious Member Yönetici

merhabalar

https://www.testexchangeconnectivity.com/

yukarıdaki siteden testleri yaparmısınız. test sonuçlarını paylaşırsanız inceleriz birlikte.

Gönderildi : 07/09/2012 12:43

Ramazan Yılmaz

(@ramazanyilmaz)

Gönderiler: 9

Active Member

Konu başlatıcı

Merhaba Mümin hocam, Rpc/http testi sonuçları aşağıdaki gibi.

Teşekkürler

Testing RPC/HTTP connectivity.

The RPC/HTTP test failed.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test
Steps

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

ExRCA
is attempting to test Autodiscover for [email protected].

Testing
Autodiscover failed.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test
Steps

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Attempting
each method of contacting the Autodiscover service.

The
Autodiscover service couldn't be contacted successfully by any
method.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test Steps

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Attempting to test potential Autodiscover
URL https://com.tr/AutoDiscover/AutoDiscover.xml

Testing of this potential Autodiscover
URL failed.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test Steps

https://www.testexchangeconnectivity.com/Images/Success.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image003.png">

Attempting to
resolve the host name .com.tr in DNS.

The host name
resolved successfully.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Additional
Details

IP addresses
returned: 62.244.

https://www.testexchangeconnectivity.com/Images/Success.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image003.png">

Testing TCP port
443 on host .com.tr to ensure it's listening and
open.

The port was
opened successfully.

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Testing the SSL
certificate to make sure it's valid.

The SSL
certificate failed one or more certificate validation checks.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test Steps

https://www.testexchangeconnectivity.com/Images/Success.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image003.png">

ExRCA is
attempting to obtain the SSL certificate from remote
server .com.tr on port 443.

ExRCA
successfully obtained the remote SSL certificate.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Additional Details

Remote Certificate Subject: CN=.com.tr,
OU=owa, O=owa, L=Istanbul, S=TR, C=TR, Issuer: CN=mail,
DC=, DC=int.

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Validating the
certificate name.

Certificate
name validation failed.

https://www.testexchangeconnectivity.com/Images/GreenRtArrow.jp g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image004.jpg"> Tell me more about
this issue and how to resolve it

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Additional Details

Host name .com.tr doesn't match any name
found on the server certificate CN=owa..com.tr,
OU=owa, O=owa, L=Istanbul, S=TR, C=TR.

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Attempting to test potential Autodiscover
URL
https://autodiscover..com.tr/AutoDiscover/AutoDiscover.xml

Testing of this potential Autodiscover
URL failed.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test Steps

https://www.testexchangeconnectivity.com/Images/Success.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image003.png">

Attempting to
resolve the host name autodiscover..com.tr in DNS.

The host name
resolved successfully.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Additional
Details

IP addresses
returned: 62.244.

https://www.testexchangeconnectivity.com/Images/Success.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image003.png">

Testing TCP port
443 on host autodiscover..com.tr to ensure it's
listening and open.

The port was
opened successfully.

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Testing the SSL
certificate to make sure it's valid.

The SSL
certificate failed one or more certificate validation checks.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test Steps

https://www.testexchangeconnectivity.com/Images/Success.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image003.png">

ExRCA is
attempting to obtain the SSL certificate from remote
server autodiscover..com.tr on port 443.

ExRCA
successfully obtained the remote SSL certificate.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Additional Details

Remote Certificate Subject: CN=owa..com.tr,
OU=owa, O=owa, L=Istanbul, S=TR, C=TR, Issuer: CN=mail,
DC=, DC=int.

https://www.testexchangeconnectivity.com/Images/Success.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image003.png">

Validating the
certificate name.

The
certificate name was validated successfully.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Additional Details

Host name autodiscover..com.tr was found in
the Certificate Subject Alternative Name entry.

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Certificate
trust is being validated.

Certificate
trust validation failed.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test Steps

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

ExRCA is attempting to build certificate chains
for certificate CN=owa..com.tr, OU=owa,
O=owa, L=Istanbul, S=TR, C=TR.

A certificate chain couldn't be constructed for
the certificate.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Additional Details

The certificate chain
couldn't be built. You may be missing required
intermediate certificates.

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Attempting to contact the Autodiscover
service using the HTTP redirect method.

The attempt to contact Autodiscover
using the HTTP Redirect method failed.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test Steps

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Attempting to
resolve the host name autodiscover..com.tr in DNS.

The host name
couldn't be resolved.

https://www.testexchangeconnectivity.com/Images/GreenRtArrow.jp g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image004.jpg"> Tell me more about
this issue and how to resolve it

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Additional
Details

Host autodiscover..com.tr
couldn't be resolved in DNS ErrorRetry.

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Attempting to contact the Autodiscover
service using the DNS SRV redirect method.

ExRCA failed to contact the Autodiscover
service using the DNS SRV redirect method.

https://www.testexchangeconnectivity.com/Images/Minus.gi f" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image001.gif">

Test Steps

https://www.testexchangeconnectivity.com/Images/Error.pn g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image002.png">

Attempting to
locate SRV record _autodiscover._tcp..com.tr in DNS.

The Autodiscover
SRV record wasn't found in DNS.

https://www.testexchangeconnectivity.com/Images/GreenRtArrow.jp g" src="\Users\RAMAZA~1.YIL\AppData\Local\Temp\msohtmlclip11\clip_image004.jpg"> Tell me more about
this issue and how to resolve it